1. Should I use the auto function?
No. The unit will adjust itself to be in either heating or cooling mode depending on the temperature in the room and the temperature on the heat pump. If it’s set to auto and the sun heats up the room, it could trigger the AC in the middle of winter.
2. How often should I clean the filters?
We recommend cleaning them monthly. See our “What Maintenance is required for My Heat Pump?” section for easy steps to keep your heat pump clean.
3. How much more efficient is a heat pump compared to electric baseboard heaters?
One way heat pumps are rated is the coefficient of performance (COP). The COP tells us how much heat the heat pump creates using one watt of electricity. For example, if a heat pump has a COP of 3, this means the heat pump can produce 3 units of heat for every watt of power used.
For reference, baseboard heat has a COP of 1, meaning that 1 unit of heat is put into the room for 1 watt of power used. Any furnace, boiler, or stove burning any fuel has a COP of less than 1; for each unit of heat introduced into the room more than 1 unit of energy was used (some heat is lost up the chimney).
