We’ll be expanding our programs to include customers who heat with oil and have a household income of less than $70,000. Program details are still being developed and applications will be available January 16, 2023.
We are committed to protecting the privacy of our customers and maintaining the confidentiality of all personal information collected.
Typically, we use your personal information for invoicing and billing, collection of overdue accounts and day-to-day business communications.
Any personal information collected is handled in accordance with corporate policies, our Code of Ethics and New Brunswick’s Right to Information and Protection of Privacy Act.
Under this Act, personal information is considered to be recorded information about an identifiable individual. This can include, but is not limited to, an individual’s name, address, e-mail address, telephone number, fax number, date of birth and financial information.
To ensure that all browsing functions on the NB Power Website are fully functional, your computer and the site’s servers exchange certain data. This data cannot be used to identify you.
Cookies are small data files that are sent to your browser. Cookies are used for updating and optimizing our Website to adapt to your browsing habits and needs, and preventing ads from being shown to you more than once. There are two types – persistent cookies and session cookies. NB Power may use either or both types of cookie. These types of cookies do the following:
You can set your Internet browser to refuse to accept cookies from the NB Power Website. You may be able to set your browser to accept all cookies, reject all cookies, or notify you when you receive cookies. Depending on how you modify these settings in your browser, some pages of the NB Power Website may use default settings.
Use of Web Analytics Tools
For example NB Power and its service providers use Google Analytics to analyze how the NB Power Website is used, in order to compile statistics and to improve the Website. NB Power has implemented the following Remarketing/Advertising features of Google Analytics:
Cookies are used to collect the following data:
This data is collected and stored by Google on servers that may be located outside of Canada. However, this information is not shared with external parties, except in limited circumstances, such as for enforcing a law or allowing a third party to perform tasks on behalf of Google (e.g., billing or data storage).
You can opt-out of the Google Analytics Advertising Features you use, including through Ads Settings, Ad Settings for mobile apps, or any other available means (for example, the NAI's consumer opt-out).
If you have any questions or concerns regarding the collection of this information, please contact us toll-free at 1-800-663-6272