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Our commitment to New Brunswickers

We’re committed to serving our communities. As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly, while respecting physical distancing and safety protocols.  
 
Find out how we’re supporting our customers, and see which services remain suspended.

 

 

 

It is very important for us as New Brunswickers to do our part to help contain the spread of COVID-19.

As the COVID-19 situation in New Brunswick evolves, we’ll continue to adjust and expand our services accordingly. Our Commercial and Industrial energy efficiency programs, as well as our New Home Energy Savings Program are open for new registrations. The remainder of our programs remain suspended until further notice due to the in-home nature of this work.

 

Low Income Energy Savings Program

To do our part to help contain the spread of COVID-19, the Low-Income Energy Savings Program has been suspended until further notice, due to the in-home visits required to do this work. We will not be accepting new registrations at this time.

Frequently Asked Questions (FAQs) for current program participants are available here.

Learn how NB Power can help you in these uncertain times.

Overview

The Low-Income Energy Savings Program targets homes in need of major energy efficiency upgrades, especially those needing insulation and air sealing. These upgrades will help low-income homeowners in New Brunswick reduce their energy use and costs.

Homes that are accepted into the Program may be eligible to receive some energy upgrades and will also have a number of energy saving products installed. Please see the Program Guidelines for more information.

Upgrades could include a mix of:

Compact Fluorescent Lighting

Domestic hot water pipe insulation

Low flow showerheads

Insulation (Basement/crawlspace, Attic, Main wall)

Faucet aerators

Air sealing

How to Participate

Contact NB Power and request to be placed on the waiting list. NB Power will then screen potential participants based on household income and the need for energy efficiency upgrades in the home. Our current waitlist time is approximately 24 to 36 months.

Contact an NB Power Customer Care Advisor by phone at 1 800 663-6272 and press 5 for Energy Efficiency Services (after choosing your preferred language) or by email at smarthabits@nbpower.com.

Acceptance into this program is based on a first come, first served basis and subject to availability of program funding. You will be contacted if you are accepted into the program.