The navigator service is designed to help people navigate the Canada Greener Homes Loan application process to finance their efficiency upgrades recommended under the Total Home Energy Savings Program.
You can enroll in the navigator service by selecting the appropriate option in your Total Home Energy Savings Program application.
The navigator service is free.
Thinkwell Shift Resource Conservation Inc. is our navigator service provider, and you will be speaking with their customer service representatives.
The navigator service team will contact you at regular intervals to help ensure you are successfully progressing through the application process for the Canada Greener Homes Loan. They will offer helpful tips and support as you progress through the process.
The team will call or email you at regular check points. Please ensure the number and email address on your registration form is correct.
The navigator service is available during NB Power regular business hours.
No, the service is there if you want to access it.
No, the navigator service will answer questions and offer tips to help you through the process but cannot fill out and submit information on your behalf.
Yes, our team can guide you through the application process to access interest free financing from the Canada Greener Homes Loan to complete efficiency upgrades through the Total Home Energy Savings Program.
Currently, the navigator service is only available to new Total Home Energy Savings Program applicants who enroll in this service during their application process.
Through our navigator service you will be speaking to a person who can answer your questions and offers tips on working through both programs.
Currently, the navigator service is only available to new Total Home Energy Savings Program applicants who enroll in this service during their application process.
