The navigator service is designed to help people navigate the Canada Greener Homes Loan application process to finance their efficiency upgrades recommended under the Total Home Energy Savings Program.
You can enroll in the navigator service by selecting the appropriate option in your Total Home Energy Savings Program application.
The navigator service is free.
Thinkwell Shift Resource Conservation Inc. is our navigator service provider, and you will be speaking with their customer service representatives.
The navigator service is available to new Total Home Energy Savings Program participants whose gross annual household income is under $125,000.
Gross income refers to the total income of all adults living in the home before taxes are taken off.
The navigator service team will contact you at regular intervals to help ensure you are successfully progressing through the application process for the Canada Greener Homes Loan. They will offer helpful tips and support as you progress through the process.
The team will call or email you at regular check points. Please ensure the number and email address on your registration form is correct.
The navigator service is available during NB Power regular business hours.
No, the service is there if you want to access it and you qualify for it.
No, the navigator service will answer questions and offer tips to help you through the process but cannot fill out and submit information on your behalf.
Yes, our team can guide you through the application process to access interest free financing from the Canada Greener Homes Loan to complete efficiency upgrades through the Total Home Energy Savings Program.
Currently, the navigator service is only available to new Total Home Energy Savings Program applicants who enroll in this service during their application process.
Through our navigator service you will be speaking to a person who can answer your questions and offers tips on working through both programs.
The navigator service is offered to those who have a gross annual household income under $125,000; however, you can still participate in any of the available efficiency upgrade programs. For more information call 1 800 663-6272 or visit this website for questions on the Total Home Program and 1 833 674-8282 or visit this website for questions on the Canada Greener Homes Loan.
Currently, the navigator service is only available to new Total Home Energy Savings Program applicants who enroll in this service during their application process.
